Journal of Cancer Research Updates

Evaluation of the Type and Frequency of Errors Discovered During Routine Secondary Patient Chart Review
Pages 19-24
Michael T. Hardin, Amy S. Harrison, Virginia L. Lockamy, Jun Li, Cheng Peng, Peter Potrebko, Yan Yu, Laura Doyle and Junsheng Cao

DOI: https://doi.org/10.6000/1929-2279.2017.06.01.3

Published: 16 February 2017

 


Abstract: Purpose: Desire to improve efficiency and throughput inspired a review of the frequency and scope of our physics chart check procedures. Departmental policy mandates review of a patient’s treatment plan prior to port-filming, after first treatment and “weekly” every 3-5 fractions. This study examined the effectiveness of the “after-first” physics check with respect to improving patient safety and clinical efficiency.

Methods and Materials: A shared spreadsheet was created to record errors discovered during patient-specific chart review following the first fraction of treatment and before the second fraction. First, entries were recorded and categorized from August 2014 through February 2015. Frequencies were assessed month-to-month. Next, utilizing these results, a continuous quality improvement (CQI) process following Deming’s Plan-Do-Study-Act (PDSA) methodology was generated. The first iteration of this PDSA was adding a dose tracking checklist item in the pre-treatment plan check assessment. A two-sided Fisher’s exact test was used to determine if there was a nonrandom association between the checklist implementation and incidence of dose tracking errors.

Results: Analysis of recorded errors indicated an overall error rate of 3.4% over the 13 month period. The majority of errors related to discrepancies in documentation, followed by prescription, plan deficiency, and dose tracking-related errors. A two-sided Fisher’s exact test revealed a statistically significant decrease in dose tracking-related errors after implementing the checklist item (p = 0.0322, significance level = 0.05).

Conclusions: This work indicates that this redundant secondary check is an effective QA process in our department. The first month spike in rates could be due to the Hawthorne/observer effect, but the consistent 3% error rate suggests the need for continuous quality improvement and periodical re-training on errors noted as frequent to improve awareness and quality of the initial chart review process, which may lead to improved treatment quality, patient safety and increased clinical efficiency.

Keywords: Error analysis, chart checks, continuous quality improvement.

Download Full Article
Submit to FacebookSubmit to TwitterSubmit to LinkedIn