KHADZHYRADIEVA, S. .; DOCSENKO, T. .; SITSINSKA, M. .; BAIUN, Y. .; PUKIR, Y. . Prerequisites for Process Management Implementation in the Public Administration of Ukraine. International Journal of Criminology and Sociology, [S. l.], v. 9, p. 2825–2833, 2021. DOI: 10.6000/1929-4409.2020.09.346. Disponível em: https://www.lifescienceglobal.com/pms/index.php/ijcs/article/view/8065. Acesso em: 9 may. 2024.