Emotional Intelligence as a Factor against Burnout in Female Students and Teachers

Authors

  • Inna M. Leonova Department of Social Psychology, Faculty of Psychology, Taras Shevchenko National University of Kyiv, 2A Academician Glushkov Avenue, 03680, Kyiv, Ukraine
  • Iryna M. Yevchenko Department of Psychology and Pedagogy, Faculty of Pedagogy, National Pedagogical Drahomanov University, 8/14 Turhenivska Street, 01054, Kyiv, Ukraine
  • Andrii M. Masliuk G. S. Kostyuk Psychology Institute, National Academy of the Pedagogical Sciences of Ukraine, 2 Pankivska Street, 01033, Kyiv, Ukraine
  • Kateryna I. Brahina Lesya Ukrainka Volyn National University, Voli Avenue, 43025, Lutsk, Ukraine
  • Halyna V. Salata Department of Information Technologies, Faculty of Information Policy and Cyber Security, Kyiv National University of Culture and Arts, 36 Yevhen Konovalets Street, 01601, Kyiv, Ukraine

DOI:

https://doi.org/10.6000/2292-2598.2021.09.03.4

Keywords:

Emotional competencies, emotional maturity, self-regulation, self-efficacy, professional stress

Abstract

A joint analysis of the concepts of "emotional intelligence" and "burnout" allows finding new ways to protect against the adverse effects of chronic stress. It is known that emotional competencies are determined by gender and gender, but this aspect needs to be clarified. A longitudinal study was conducted in a female sample (575 students and 96 teachers from different regions of Ukraine) to determine the dynamics of burnout in calm and stressful periods and trace the correlation of symptoms with emotional abilities. The structural components of emotional intelligence (reflection, self-regulation, empathy, expressiveness, and acceptance of one's own emotions) and manifestations of burnout were measured; three diagnostic sections were made at the beginning of the academic year, after the winter and spring examination sessions. Significant growth of all burnout indicators during the annual training cycle (MANOVA) was recorded. The effect of the accumulation of fatigue (exhaustion) was robust in teachers and graduate students. At the same time, after the session, students grew a sense of self-efficacy, compensating for the resources spent. Comparison of means in six subsamples of students in grades 1-5 and teachers (ANOVA) showed that structural changes in emotional competencies describe the adaptive potential of a certain age period. The developed empathy and self-regulation are the main signs of women's emotional maturity after graduation. The structure of correlations between burnout parameters and emotional competencies differed in different groups. The most significant contribution to preventing burnout in students is made by reflection and self-regulation, in teachers — by self-regulation, empathy, and acceptance of one's feelings. The negative correlation between emotional abilities and symptoms of burnout is exacerbated during times of stress. It is concluded that there are two mechanisms of the protective influence of emotional intelligence: direct, which prevents exhaustion by controlling and regulating negative emotions, and indirect, through a sense of self-efficacy resulting from the successful overcoming of professional challenges.

Published

2021-06-01

Issue

Section

General Articles