Ethnography and Management Talent as a Tools to Knowledge Sharing in the Consulting Sector

Authors

  • Renato Lopes da Costa Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Lisboa
  • Rui Gonçalves NOVAIMS- UNL, Lisboa
  • Nelson António Instituto Universitário de Lisboa (ISCTE-IUL), Business Research Unit (BRU-IUL), Lisboa
  • Leandro Pereira lInstituto Universitário de Lisboa (ISCTE-IUL) Li
  • Pedro Dia lInstituto Universitário de Lisboa (ISCTE-IUL) Li

Keywords:

Ethnography, Knowledge Management, Consultancy, Anthropology, Talent Management.

Abstract

The goal of this paper was to understand if the current KM practices in a consultancy organization met what the workers preferred and in what way ethnography could be integrated in these practices and give guidelines for future studies where it can be integrated in the talent management process. The results showed an organization with employees willing to share their knowledge and obtain it through methods that involve the participative observation employed in ethnography as in the Socialization process of the SECI Model.

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Published

2019-02-14

Issue

Section

Special Issue - New Research on Global Talent Management