IJCJ

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Strategies and Means of Presenting a Crisis Event in Modern Media

Pages 9-15
Open Access 
Alena Chepurnaya

Published: 03 August 2017

 


Abstract: The article deals with an analysis of media reports covering Malaysia Airlines flight MH17 crash in 2014. Russian and American media (CNN and RT news channels) giving significantly different portrayal of the incident have been chosen for the research for the purpose of comparing strategies of communication used and analyzing language means.
The strategies of responsibility attribution (substrategy of attack), transcendence, concern, and casting the actors are relied on by CNN journalists when presenting the MH17 crash, whereas the strategies of responsibility attribution (substrategies of distance, denial and shifting the blame), transcendence, and concern are used in the RT coverage.

Keywords: Malaysia Airlines MH17, media report, crisis event, event image, communication strategy.

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How Crisis Journalists Can Magnify the Voices of Poor, Marginalized Communities of Color

Pages 2-8
Open Access

Cassandra D. Chaney

Published: 3 August 2017

 


Abstract: In light of the historical animus that exists between poor, marginalized communities of color and members of law enforcement, this manuscript will focus on the role of crisis journalists in helping bridge this divide. Research abounds regarding the many physical, psychological, financial, legal, and social inequities between poor, marginalized communities of color, and as such, members of this group have come to accept that: (1) no one wants to hear about their experiences; (2) no one cares about their experiences; or (3) no change will come from voicing their experiences. Given these realities, I will provide specific ways that crisis journalists can encourage members of this group to share their experiences, why it would be advantageous for crisis journalists to offer their findings to law enforcement and members of the judiciary to provide a deeper (gives a contextual understanding of the lives of poor, marginalized communities of color). Furthermore, I discuss how crisis journalists can work with other professionals (researchers, practitioners) to create a Community of Care.

Keywords: Community of Care, Crisis Journalists, Law Enforcement, Poor Communities, Practitioners, Qualitative, Researchers, Social Inequity.

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President Trump’s Islamophobia and the Muslims: A Case Study in Crisis Communication

Pages 16-20

Open AccessMohammed Nuruzzaman

Published: 3 August 2017

 


Abstract: During his highly controversial presidential election campaign, President Trump successfully but bizarrely exploited anti-Muslim rhetoric, among other factors, to capture the White House. His post-election policy actions, particularly the executive order to ban Muslim entry into the US, first issued on January 27 and followed by a watered-down version on March 6, has also officially exposed his anti-Muslim biases creating a crisis in Muslim – US relations. This article presents President Trump’s anti-Muslim rhetoric and policies in historical perspectives, comparing them to other great American narratives of the post-World War II period. It ends up making two important conclusions: first off, Trump’s anti-Muslim stand galvanized, and now keeps alive, his political support base of the white underclass Americans; and, secondly, although motivated by political needs, his anti-Muslim rhetoric contributes to an increasing divide between the Muslims worldwide and the non-Muslim racist and Islamophobic white Americans.

Keywords: President Trump, anti-Muslim ban, Trumpism, American foreign policy narratives, ‘America First’, Israel – Palestine conflict, Iran – US nuclear deal.

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Editorial

Pages 1
Open Access

Syed Rehan Hasan

Published: 3 August 2017

 


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Insights on the Influence of the Attributes of the Arab Culture on Crisis Communications

Pages 21-28

Ihab Hanna S. Sawalha, Jamal M. Shamieh and Usama Adnan Fendi

Published: 3 August 2017

 


Abstract: An organization’s image and reputation are assets that are built up over time. Organizations seek to develop and maintain positive images in the minds of publics. The image of an organization can be threatened by crises, and this impacts the trust it has with its employees and customers. Trust declines when employees feel they are not informed properly, especially in times of crises when it is imperative to respond to the threat and where promptness is necessary. Communications help build or restore some level of trust. The case is also applicable on a social level where governments and the public should communicate effectively especially during crises.

Two main issues will be discussed in this paper: First, the influence of culture on the practice of Crisis Communications (CC); and second, the factors that underpin the role of culture in CC. These issues are significant since they represent the characteristics and influence of the Arab culture in particular. This article contributes to the understanding of the significance of culture in CC for organizations operating in the Arab World.

Keywords: Culture, reputation, standardization, crisis communications, organizations, crisis messages, Arab World.

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