IJCJ
Abstract : Applying Social Media in Crisis Communication: A Quantitative Review of Social Media-Related Crisis Communication Research from 2009 to 2017
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Abstract: Social media has drawn growing attention from crisis communication researchers. The purpose of this study was to provide an overview of the current paradigm of research on social media and crisis communication, to identify the research gaps, and to help scholars understand future research directions in this area. The current study examined the trends and patterns of social media-related crisis communication research published in 11 communication and public relations journals from 2009 to 2017. More specifically, it focused on the trends and characteristics of research topics, theories and theoretical models, crisis types, social media platforms, sample types, and research methods. This study found that public relations-focused journals published most of the social media-related crisis communication articles. Most studies adopted theories or theoretical models and examined the role of social media in crisis communication, which focused on product tampering and general crisis. Additionally, a considerable number of studies employed content analysis techniques that used social media content as the sample. This study discussed the trends of social media-related crisis communication research and the directions for future research. Keywords: Crisis communication, social media, research trend, public relations, communication. |
Abstract : How Crisis Journalists Can Magnify The Voices of Poor, Marginalized Communities of Color (2)
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Abstract: In light of the historical animus that exists between poor, marginalized communities of color and members of law enforcement, this manuscript will focus on the role of crisis journalists in helping bridge this divide. Research abounds regarding the many physical, psychological, financial, legal, and social inequities between poor, marginalized communities of color, and as such, members of this group have come to accept that: (1) no one wants to hear about their experiences; (2) no one cares about their experiences; or (3) no change will come from voicing their experiences. Given these realities, I will provide specific ways that crisis journalists can encourage members of this group to share their experiences, why it would be advantageous for crisis journalists to offer their findings to law enforcement and members of the judiciary to provide a deeper (gives a contextual understanding of the lives of poor, marginalized communities of color). Furthermore, I discuss how crisis journalists can work with other professionals (researchers, practitioners) to create a Community of Care. Keywords: Community of Care, Crisis Journalists, Law Enforcement, Poor Communities, Practitioners, Qualitative, Researchers, Social Inequity. |
Abstract : Analysis of Pakistan Print Media Narrative on the War on Terror
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Abstract: This study examines the coverage of the Taliban conflict in four leading national newspapers of Pakistan from January 2014 to July 2014 from war and peace journalism perspective. The theoretical framework for this research is determined by peace journalism and framing theories, while the sample was selected by applying the systematic random sampling method. The findings, based on a content analysis of 821 stories from the four newspapers, indicate that the Pakistani media are inclined more towards war journalism framing than peace journalism framing in their coverage of the Taliban conflict. The two Urdu dailies namely Nawa-i-Waqt and Express have a stronger preference for war than peace compared to the two English dailies namely Dawn and The News International. Consistent with the existing peace journalism scholarship, the findings of this study also show that the newspapers not only toed and supported the official version on this home-grown conflict but also marginalized and undermined alternative voices calling for a peaceful resolution of this years-long conflict. Keywords: War on terror, conflict coverage, peace journalism, national security, propaganda. |
Abstract : United Nation’s Media Reporting of Peacekeeping Operations on Syrian Conflict: Perspective of Peace Journalism
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Abstract: This research article is espoused to identify the role of UN media in peacekeeping and peacebuilding. Customarily the media is bursting of incidents and stories associated to war. The intense causalities and disaster are repetitively emphasized. Each milieu has a connotation to it. The interpretation of each context is unalike. Therefore, the methodology being used in this research is critical discourse analysis (CDA) to ascertain between the lines of the warfare. Trail to the study of Syria conflict, is a complex story of war and peace. Argument, scrutiny, prying various individuals with schoolwork of UN resolutions in comparison to UN Charter partially managed to drive at a pivot of media and peace. Each story is co related to Van Dijk critical discourse analysis model. This research is an effort to acme the latest trends to media sciences vis-a-viz various critical areas, grey sites of peace work in the UN media via analyzing role and results of UN efforts in global peace. Keywords: UN media, War on Terror, Global peace, peacemaking, peace keeping, peace building, peace journalism, implications of war, latest trends to media studies. |
An Examination of Crisis Response in Professional Athlete Scandals: A Sport Fan’s Perspective
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Abstract: The purpose of the study was to examine the influence of athlete celebrity scandal on a sport fan’s attitude and behavioral intention, and a sport fan’s reaction to athlete celebrity’s media response after the scandal. 308 samples were collected from professional sports spectators in the United States and data was analyzed through Pearson correlation analysis and regression analysis. Results of the study showed 1) responding to the athlete scandal via press conference was more reliable and effective response strategy than responding to the athlete scandal via social media, 2) the influence of the athlete celebrity scandal on a sport fan’s attitude toward the athlete affected a sport fan’s negative behavioral intention regardless of types of scandal, off-field scandal or on-field scandal, and 3) athlete celebrity’s high performance and effect of apology via press conference were significant factors that affected the influence of scandal on fan loyalty. This study provides practical information regarding how marketers and public relations managers in sport organizations should cope with athlete celebrity scandals to maintain positive relationship with their fans. Keywords: Athlete scandal, press conference, social media, fan attitude, behavioral intention. Download Full Article |